Meet the Team

As the owner of Mortimers, I have over 20 years of knowledge and hands on experience in all aspects of the lettings & sales industry. Within this time, I have acquired and sold lettings businesses, been privileged to be elected Vice President of ARLA Propertymark and Board Director of The National Federation of Property Professionals. I currently hold Fellow status in both the Association of Residential Lettings Agents (ARLA Propertymark) and The National Association of Estate Agents (NAEA Propertymark) I feel very fortunate to have my own, successful business, which would not be possible without the hard work, dedication and support of all of my team, my family and my loyal customers.

I firmly believe that the most important role of an Estate Agent is to provide excellent customer service. On a day to day basis, I strive to exceed customer’s expectations, in both our sales and lettings departments, whilst leading and mentoring our friendly and experienced team. I am responsible for managing the day to day business, with a focus on growth, whilst ensuring the work environment is a positive and enjoyable experience for everyone that engages with Mortimers. I believe it is service we provide that makes us stand out from our competitors & gives us the great reputation we have across Buckinghamshire.

My role is to carry out the relevant administration in respect of all tenancies, together with managing and overseeing Landlords rental accounts and Clients’ monies. My daily priority is to ensure the lettings administration runs smoothly and tenancies are fully compliant and signed by all relevant parties in a timely and accurate manner. I am responsible for implementing and following the company processes and procedures and maintaining agreed standards.

The main purpose of the Negotiator role is to generate and book valuations, qualify suitable applicants, accompany property viewings in a professional and timely manner, negotiate offers, agree & progress sales & rentals through to completion. The skills and experience required to be a successful Negotiator are being able to generate new business in a target driven environment, provide our customers with outstanding customer service whilst being resilient, focused, and organised. I always strive to deliver excellent communication and I am very proud being a part of a reputable and successful team.