Tenants Information

Being a professional and dedicated tenants liaison, our aim at Mortimers is to provide you with a well-presented home, which is safe, compliant, and provides you with quiet enjoyment for the duration of your tenancy.

As managing lettings agents, we are appointed by the landlord to oversee the tenancy whilst you are living at the property. It is important that you look after the property, ensuring the interior and exterior is kept in a tidy and clean state. For any required repairs, our tenants will be assisted by the Mortimers lettings agents who will arrange and coordinate for approved contractors to visit as and when required.

During your tenancy, we appreciate your consideration and co-operation to carry out repairs and maintenance, in addition to any property visits as instructed by the landlord. We use our discretion at all times to minimise any inconvenience to you and make sure you are aware of any upcoming inspections with suitable notice.

We provide all our Buckinghamshire landlords and tenants with comprehensive documentation at the outset of the tenancy, so you are well informed. If you have any questions, our lettings team are on hand to talk through any aspect of your tenancy.

• Tenants Guide v.2022
• Tenant Fees New Tenancies
• GOV How to Rent Guide
• TDS – Custodial Leaflet